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Terms of Service

Welcome to CERCOO!
This website is operated by CERCOO. By accessing or purchasing from our website, you agree to be bound by the following terms and conditions.

Please read these Terms of Service carefully before using our site.

1. Account and Access

  • You must be at least 18 years old or have parental/guardian consent to make purchases.

  • Please ensure all account information is accurate and complete.

  • You are responsible for all activities carried out under your account.

2. Products and Pricing

  • We strive to ensure that product descriptions, images, and pricing are accurate. However, errors may occur, and we reserve the right to correct or cancel orders with inaccuracies.

  • Prices and availability are subject to change without prior notice.

3. Orders and Payment

  • By placing an order, you agree to purchase the product(s) at the price listed at checkout.

  • Accepted payment methods include credit cards, PayPal, and other options shown during checkout.

  • Orders are typically processed and shipped within 1–3 business days.

  • CERCOO reserves the right to refuse or cancel orders suspected of fraud or unauthorized use.

4. Shipping and Delivery

  • Orders will be shipped to the address you provide at checkout. Please ensure accuracy of the shipping details.

  • Shipping costs and estimated delivery times are displayed during checkout and may vary by location and carrier.

  • CERCOO is not responsible for delays, losses, or failed deliveries due to incorrect addresses or courier issues.

5. Returns and Refunds

  • CERCOO offers a 14-day return/credit policy (see our Return & Exchange Policy for details).

  • For damaged, defective, or incorrect items, please contact us within 7 days of receiving your order.

  • Certain products (custom jewelry, sale items, gift cards, etc.) are final sale and not eligible for returns.

6. Intellectual Property

  • All content on this website — including text, images, videos, graphics, and trademarks — is owned by CERCOO.

  • Unauthorized reproduction, distribution, or commercial use is strictly prohibited.

7. User Conduct

When using our website, you agree not to:

  • Violate the rights or privacy of others

  • Spread malware, spam, or harmful code

  • Use false identities or provide misleading information

CERCOO reserves the right to suspend or terminate accounts that violate these terms.

8. Disclaimer

  • CERCOO jewelry and accessories are intended for decorative use only.

  • Please follow product care instructions to ensure longevity.

  • CERCOO is not liable for allergic reactions, misuse, or damages caused by product use.

  • Any guidance provided is for informational purposes only and does not constitute medical or professional advice.

9. Governing Law

These Terms are governed by the applicable laws of your country or region.
Disputes shall first be attempted to be resolved amicably; if not, they will be settled in a court with appropriate jurisdiction.

10. Contact Us

If you have questions regarding these Terms of Service, please contact us:

📧 Hello@cercoojewelry.com