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Privacy Policy

Last updated: July 22, 2025

At CERCOO, your privacy is very important to us. This Privacy Policy explains how your personal information is collected, used, and shared when you visit or make a purchase from our website.

1. Personal Information We Collect

When you visit cercoo.com, we automatically collect certain information about your device, including details about your web browser, IP address, time zone, and some cookies installed on your device.

Additionally, when you:

  • Browse the store, we collect information about the pages you view and how you interact with the site.

  • Make a purchase, we collect your name, billing address, shipping address, payment information (including credit card numbers or third-party payments like PayPal/Stripe), email address, and phone number.

2. How We Use Your Personal Information

We use your personal information to:

  • Fulfill orders and provide order confirmations

  • Process payments

  • Arrange shipping and handle returns

  • Communicate with you regarding your orders

  • Screen for potential fraud or risk

  • Send marketing communications (with your consent)

  • Improve and optimize your shopping experience

3. Sharing Your Personal Information

We share your Personal Information with trusted third parties to help us operate our business. For example:

  • Shopify (or our eCommerce host) powers our online store.

  • Payment gateways (like PayPal or Stripe) process your payments.

  • Shipping providers (such as UPS, USPS, SF Express) deliver your orders.

We do not sell your personal information to third parties.

4. Data Retention

We keep your order information in our records unless and until you request us to delete it.

5. Your Rights

Depending on your location:

  • European residents (GDPR) have the right to access, correct, update, or delete personal information we hold about you.

  • California residents (CCPA) can request details about the data we collect and may ask for its deletion.

📩 To exercise these rights, please contact us at:Hello@cercoojewelry.com

6. Cookies

We use cookies to:

  • Remember your login details

  • Keep track of your shopping cart

  • Understand browsing behavior and improve site performance

You can disable cookies in your browser settings, but please note this may affect your shopping experience.

7. Security

We take reasonable precautions and follow industry best practices to protect your personal data. All payment transactions are encrypted using SSL technology.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, technologies, or for legal reasons.

9. Contact Us

For more information about our privacy practices, or if you have questions, please contact us:

📧Hello@cercoojewelry.com